Hotel Palazzo Dal Borgo - Florence

Chose this place for a short transit stay while enjoying Florence's beautiful sights. The breakfast was excellent and provided a great start to the day, especially with a lovely selection of pastries and fresh juices. The historic charm of the building, paired with the comfortable room and elegant decor. It's perfectly located. We could stroll to major attractions like the Cathedral of Santa Maria del Fiore and the Galleria degli Uffizi in no time.

Modern place, it was clean and had friendly staff at the reception desk anazing service. The room was comfortable with a magnificent painted ceiling and available like in the pictures.

There were a bit hard beds in our room.

Delicious and abundant breakfast a wide range of meals.

Quaint hotel in a very central location with outstandingly accommodating staff with efficient service and great breakfast.

Absolutely loved the breakfast with a perfect selection of pastries and local delicacies, made our mornings a true culinary adventure! The staff was super helpful in directing us to hidden gem restaurants nearby like Il Latini and La Dantesca, just a hop away for more good eats.

While the hotel's pictures suggest a sprawling palace, it's cozily compact instead. The lovely decor, though charming, doesn't match that grand illusion. Still, everything had its polished shine.

Location - great! The staff is great.

Empty, barely working refrigerator. Breakfast was poor.

Location

Very old hotel building

Water pressure in the shower too low!!! Small bathroom sizes limit comfort!!! Some areas showing signs of age and require maintenance!!! Inconsistent room conditions could lead to disappointment if expectations aren't aligned!!!

The location was good, walking distance to the station, we found the breakfast staff more than pleasant

beds were uncomfortable, unfortuately we had a roadside room in which was extremely noisey

The location of the hotel. 5 mins walk from the station, if you know which way to go! The room we had was outstanding. Perfect for a family with two young kids.

No wireless signalling the room. The staff could have given clearer directions on how to get to the hotel. Also a sign of the hotel on the outside would be useful to be able to spot from the street!

comfortable stay with a few minor drawbacks

The hotel features a lovely building with nice decor, offering a spacious and well-equipped room with high-quality linen. The location is convenient, just a short walk from attractions and transit options. Breakfast was really good, with a good selection of pastries and freshly squeezed juice, setting a wonderful tone for the day.

The room was a good size and nicely furnished and carpeted throughout. Very quiet and only a few minutes walk to all the main sites and great restaurants. Close to SMN station as well. Breakfast was nice - good cappucino and a selection of breads,cereals and fruits. Scrambled eggs, bacon and sausages were also on offer and although they weren't that great, we appreciated a hot breakfast ( which is not that common in italy ) The staff all spoke good english. Nice to have a kettle with tea and coffee in the room as well.

The wifi in rooms was a bit slow which was frustrating. Although this is not the hotels fault, parking was very expensive ( about 30 euros per day ) at a nearby carpark. We ended up parking for free at Michelangelo Piazza which is about a 15min bus ride away.

Clean hotel with ultra modern facilities and affable staff. Exceptionally comfortable bed, spotlessly clean room. Very quick check-in and EXCELLENT service. Everything good. Very nice experience there.

The location is ideal for sightseeing, just a short walk from key attractions and transit options. The charming garden breakfast area is good, complemented by freshly squeezed juice that enhances the experience. The room felt slightly dated, lacking the expected amenities for a four-star hotel, and the service at breakfast was inconsistent, with some items like the coffee disappointing. Despite these shortcomings, the comfortable bed provided a good night's rest after long days of exploring.

The location was great, so close to the railway station and the main sights. The Hotel was in good style and design. The staff was welcoming and ready to help. The breakfast was good, to all tastes.

The wi-fi connection was really snaily at times.

Proximity to station. Convenient location. 15Th century palace. Nice room at back - quiet. Lovely courtyard for breakfast al freso.

Noise in front bedrooms from busy street.